FAQ

Frequently Asked Questions

Protection is key to ensure no damage is done to areas where work is being carried out. Ideally the room will be empty but we appreciate that sometimes this simply isn't possible so we always cover furniture when its left in the room.

When working in carpeted/hardwood areas we will always completely over the area with sticky polythene carpet rolls or hard floor rolls to ensure no damage can occur should an accident happen.

We also carry £5m public liability insure and an enhanced DBS certificate, available to see upon request.

Preparation is key to ensure a high quality and professional finish.

We are meticulous in our approach and go over every square inch to ensure all holes, rough patched and other blemishes are completely rectified before a drop of paint hits a brush.

Depending on the size and condition of the room, you can typically average out a full room redecoration in 2-3 days.

It is usually far more time effective to do multiple rooms at once as you can do all ceilings or areas of the same colour in one go.

During the initial review and quote, a full works list is drawn up and agreed.

Items such as closets, cupboards or other hidden areas are always discussed to ensure you get exactly what you want in your home.

We are happy to work with the materials you supply, or we are able to supply these for you at cost from our suppliers.

We offer completely free and impartial advice on a variety of brands, colours and finishes ensuring your rooms look exactly the way you want them too.

We always ask that all pictures are removed from the room to avoid any potential damage.

Before the work commences we will always ask if there are any hooks etc that you wish to keep in place.

Once the work has been completed, we will invite you to look at the room and ask if there is anything you wish to change or modify.

We then fully clean down the room following COVID guidelines to ensure you and your family are kept as safe as possible.

We value your safety, so we follow very strict COVID-19 guidelines and always wear a mask when inside your home.

Where possible we ask that you do the same, and if possible allow us to work alone in the room(s).

We also carry hand sanitiser and a variety of cleaning materials and chemicals to help minimise the spread of the virus.

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